Terms and Conditions
Please Read These Booking Conditions Carefully.
Your Financial Protection
Terms and conditions of the agreement between you and flightsnholidays, and flightsnholidays.co.uk is a trading name of flightsnholidays, whose registered address is Suite 418 Legancy Centre Hanworth Trading Estate,Hampton Road West,Feltham, England, TW13 6DH and registration number 17022044.
Your use of this website is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree with any part of these terms and conditions, you must not use this site. Please read carefully before you book.
When you buy a PTS protected flight or flight-inclusive holiday from us, PTS provides protection ensuring that all services paid for are either delivered or refunded.
Your Flight Contract
Most airline tickets carry a 100% cancellation charge. Please check at the time of booking. Refundable tickets, if applicable, must be returned to flightsnholidays for processing. Refunds are issued once received from the airline, which may take 8–12 weeks or longer in some cases.
Airlines may change or cancel flights; while we act as an agent, we will provide reasonable assistance. Additional airline services such as baggage, seating, meals, and entertainment may incur extra charges payable directly to the airline.
Your Holiday Contract
A package holiday consists of transport, accommodation, or other tourist services sold together at an inclusive price. A contract is formed once booking is confirmed and payment is received. If acting as agent, your contract is with the supplier.
We reserve the right to refuse bookings or pass on supplier price increases. Phone bookings may incur additional fees.
You confirm that you are authorized to make bookings on behalf of all passengers in your party.
We strongly recommend travel insurance for all bookings.
Online Booking
You must provide accurate information and ensure payment details are valid. Confirmation will be sent once booking is accepted and payment received.
Website Accuracy
We strive for accuracy but do not guarantee all prices and information are error-free. Prices may change without notice and availability is not guaranteed until confirmed.
Cancellation Policy
Cancellations must be made in writing. Charges depend on timing:
• More than 56 days: Deposit only
• 28–56 days: 60%
• 7–27 days: 90%
• Less than 7 days: 100%
Payments
Deposits are required at booking; balance must be paid 8 weeks before departure. Failure to pay may result in cancellation.
Force Majeure
We are not liable for cancellations or changes due to events beyond our control including natural disasters, war, or industrial disputes.
Complaints
Any issues must be reported immediately during travel and within 28 days of return for formal complaints.
Data Protection
Your information may be used to process bookings, prevent fraud, and provide services. It may be shared with relevant suppliers or authorities as required.
Travel Documents
E-tickets are issued where possible. Paper tickets may be sent by post when required.
Baggage
Airline baggage policies vary and additional charges may apply.
Changes & Cancellations
Name changes are not permitted. Some tickets may be non-changeable or incur full cancellation charges.
Legal Jurisdiction
This contract is governed by the laws of England and Wales.
Final Note
Prices and availability are subject to change until confirmed.